We make most of our items to order and appreciate your patience so very much. If there's a need to rush your order, please let us know at the Notes section at checkout.
Actual shipping time depends on your package destination country and selected shipping service. Please note shipping time estimations do not include our processing time above. For more details, please see below shipping options.
Covid-19 Notice: All shipping services are currently subject to delays. Be safe assured that your package is indeed on its way and will arrive, it's just going to take longer than usual. If you have any questions, please feel free to contact us.
All orders ship from Israel. We offer the following shipping options:
ECO Post / Standard Shipping, by Israel Post
For most destinations we’ll ship your order by Eco Post service, which takes 7-12 business days to arrive to most destinations and is fully trackable. If that service isn’t available for your country, your order will be shipped by Registered Air Mail which takes 1-3 weeks to arrive and tracking is available only until the package leaves Israel. Please note that on some occasions, a delay (customs/weather/holiday/other) may occur and your order can take up to 30 business days to arrive.
Covid-19 Notice: Kindly note all shipping services are currently subject to delays. Be safe assured that your package is on its way and will arrive safely, it's just going to take longer than usual. If you have any questions, please feel free to contact us.
Please note that the buyer is responsible for any duties and taxes that your package may incur on arrival.
> When choosing shipping options please keep in mind that the shipping time does not include the time it takes to make your order. Orders ship within 10 business days after order placed. > All shipping options except for FedEx may be subject to customs/weather/holiday/other delays that are out of our control. To be on the safe side, when it's time critical, please choose FedEx at checkout. > Shipping fees do not cover customs where those apply.
USA customers: No customs! Israel has a free trade agreement with the US, hurray.
All other destinations: Maybe; Please check with your local customs prior to ordering to avoid surprises. Sadly, we have zero impact on each country's customs regulations and are unable to follow those particulars for all countries.
Kindly note, shipping fees do not cover customs.
My items are designed and crafted ethically and locally from vegan materials. Print quality and color may vary from piece to piece. Please allow small imperfections, as they are a part of the beauty of handmade items.
Some items take longer to create, and so we make them in small batches at a time. Once we know when we'll be to ship those out again, Pre Orders will open!
The estimated shipping date is written in each listing's description, right at the top.
We'll ship it all together once your complete order is ready!
We want you to love your purchase! If for any reason it doesn't work for you, we accept returns, no questions asked. Please email us at email@example.com to work out the details.
We accept returns up to 14 days from receiving the package.
Items must be returned in their original condition and in their original packaging, to protect them on their way. Once the goods arrive back to our studio, in the original and unused condition, we will process the refund for the goods.
Please note that shipping charges are non-refundable, and you must pay for the return shipping.
~ All SALE order are final, and cannot be returned or replaced.
Yes,Thank you for asking. It's very important to mark the package as Returned Goods, valued exactly as appears on your invoice. Please do not ship returned items using EMS or private couriers. If not thus marked and handled, the package will likely be delayed by customs when incoming, will be subject to release charges and we may not be able to retrieve it and send you a refund.
We'd be happy to re-ship the package to you! Kindly note additional postage fees may apply; we'll do our best to avoid such. If you'd like a refund instead of a re-ship we'll process your refund once the package arrives back to our studio -5% handling fees. Shipping charges are non-refundable.